B2B Operations Consulting
Stalled Ops. Diagnosed & Fixed in 90 Days
Mid-market B2B ops running on broken processes and invisible bottlenecks get a diagnostic route-map, top-three cost drivers pinpointed, and measurable fix delivered.
Six Stations on the Cilion Route-Map
Each engagement phase produces measurable deliverables—swimlane diagrams, VSM artifacts, and quantified baselines at every station.
01
Diagnostic Route-Map
Full current-state analysis using gemba walks, SIPOC scoping, and Pareto analysis. Three costliest bottlenecks identified with quantified impact.
02
Value Stream Mapping
Current-state and future-state VSM across every handoff in critical processes. Waste identified using DOWNTIME framework.
03
Process Redesign & DMAIC
Lean Six Sigma DMAIC methodology applied to top-priority processes. RACI matrices fix decision-right failures at every handoff.
04
Kaizen Rapid Improvement
Focused 3-5 day kaizen events targeting single high-impact processes. Immediate throughput gains with documented standard work.
05
Operational Integration
Cross-system handoff repair across ERP, WMS, and CRM. Fix broken integration points before layering new automation on top.
06
Control & Sustain
COSO framework alignment and SOX 404 control mapping for public and pre-IPO companies. Process gains locked into ongoing measurement.
Six Stations on the Cilion Route-Map
Each engagement phase produces measurable deliverables—swimlane diagrams, VSM artifacts, and quantified baselines at every station.
- 0101
Diagnostic Route-Map
Full current-state analysis using gemba walks, SIPOC scoping, and Pareto analysis. Three costliest bottlenecks identified with quantified impact.
- 0202
Value Stream Mapping
Current-state and future-state VSM across every handoff in critical processes. Waste identified using DOWNTIME framework.
- 0303
Process Redesign & DMAIC
Lean Six Sigma DMAIC methodology applied to top-priority processes. RACI matrices fix decision-right failures at every handoff.
- 0404
Kaizen Rapid Improvement
Focused 3-5 day kaizen events targeting single high-impact processes. Immediate throughput gains with documented standard work.
- 0505
Operational Integration
Cross-system handoff repair across ERP, WMS, and CRM. Fix broken integration points before layering new automation on top.
- 0606
Control & Sustain
COSO framework alignment and SOX 404 control mapping for public and pre-IPO companies. Process gains locked into ongoing measurement.
Measured Outcomes Across 200+ Engagements
Six Stations on the Cilion Route-Map
Each engagement phase produces measurable deliverables—swimlane diagrams, VSM artifacts, and quantified baselines at every station.
Diagnostic Route-Map
- Full current-state analysis using gemba walks, SIPOC scoping, and Pareto analysis.
- Three costliest bottlenecks identified with quantified impact.
Value Stream Mapping
- Current-state and future-state VSM across every handoff in critical processes.
- Waste identified using DOWNTIME framework.
Process Redesign & DMAIC
- Lean Six Sigma DMAIC methodology applied to top-priority processes.
- RACI matrices fix decision-right failures at every handoff.
Route-Map Questions Answered
What makes Cilion different from other process consulting firms?+
Measured process fixes, not strategy decks. Every engagement starts with a diagnostic route-map—gemba walks, SIPOC scoping, and Pareto analysis—identifying your three costliest bottlenecks before redesign begins. Deliverables include swimlane diagrams and quantified ROI.
How long does a typical Cilion engagement take?+
Diagnostic phase takes 2-3 weeks. Full redesign and implementation runs 60-90 days. Kaizen rapid improvement events deliver targeted fixes in 3-5 days. Cilion targets measurable improvement within the first 90 days of every engagement.
Which industries does Cilion work with?+
Mid-market B2B companies ($5M-$200M revenue) in US manufacturing, logistics, professional services, and technology. Cilion also handles FAR compliance for federal contractors and SOX 404 readiness for public and pre-IPO firms.
We already tried process improvement and it failed. Can Cilion help?+
Most transformation failures trace to people and behavior, not technical design. Cilion addresses root causes: missing executive sponsors, unfixed change management, and lift-and-shift process plagiarism. Every engagement validates C-suite sponsorship at kickoff.
Do we need to be a public company to work with Cilion?+
No. Cilion works with both public and private mid-market companies in the $5M-$200M range. SOX 404 and COSO framework services are available for pre-IPO firms building governance readiness.
What if we already bought automation tools and they are not delivering?+
Tool-before-process is the most common failure Cilion encounters. Digitizing a broken process locks in waste at digital speed. The diagnostic phase identifies whether the problem sits in process design or tool configuration.
Six Stations on the Cilion Route-Map
Diagnostic Route-Map
Full current-state analysis using gemba walks, SIPOC scoping, and Pareto analysis. Three costliest bottlenecks identified with quantified impact.
- SIPOC and swimlane documentation
- Pareto-ranked bottleneck register
- Quantified cost-of-poor-quality
Value Stream Mapping
Current-state and future-state VSM across every handoff in critical processes. Waste identified using DOWNTIME framework.
- Current-state VSM with cycle/lead time
- Future-state pull design
- Waste elimination roadmap
Process Redesign & DMAIC
Lean Six Sigma DMAIC methodology applied to top-priority processes. RACI matrices fix decision-right failures at every handoff.
- DMAIC Define through Control phases
- RACI decision-right alignment
- Standard work documentation
Kaizen Rapid Improvement
Focused 3-5 day kaizen events targeting single high-impact processes. Immediate throughput gains with documented standard work.
- 3-5 day rapid improvement sprint
- Standard work with takt time
- Immediate throughput measurement
Operational Integration
Cross-system handoff repair across ERP, WMS, and CRM. Fix broken integration points before layering new automation on top.
- ERP/WMS/CRM handoff audit
- BPMN 2.0 process modeling
- ITIL 4 service management alignment
Control & Sustain
COSO framework alignment and SOX 404 control mapping for public and pre-IPO companies. Process gains locked into ongoing measurement.
- COSO internal control mapping
- SOX 404 process control documentation
- Monthly KPI scorecard setup
Your Next 90 Days Start With a Diagnostic
Cilion maps your three costliest bottlenecks, quantifies the fix, and delivers measurable process improvement. No slide decks. No guessing.